FAQ

If can´t find the answer to your question in the FAQ, you can send your question to service@mudmasters.nl. We will try our best to help you within 3 working days.

Please log in to your Mud Masters profile to modify your registration. You can also send us an e-mail if you have any questions.

When you participate in Mud Masters Family Edition, swimming skills are not mandatory. The course is designed in a way that children do not go through water deeper than approx. 50 cm.

Something you should give a try! Especially when you want to test your all-round fitness. It’s a real challenge, both physically and mentally. Stamina, muscle strength and determination are just some of the traits that make a talented Mud Master. You will run through an obstacle course of 6, 12, 16 or 42 kilometers, which has been designed by experts of the Dutch Marine Corps.

Mud Masters is less about time and more about teamwork. So bring your friends and have a blast!

Of course. You are completely free to set your own limits. Only when you are participating in the competition start wave, you are not allowed to skip obstacles, since you will be competing for the fastest time.

From the age of 12 it is allowed to participate in the 6, 12 or 16 km.

After you have paid you will receive a confirmation e-mail with which you can personalize and download your E-ticket. You can collect your starting permit on the day of the event at the start number desk, with your E-ticket. Don’t forget to bring your ID. You may also need it to collect your personal starting permit.

Yes! It is possible to come to Mud Masters as a spectator. For spectators aged 18 and older, a spectator ticket is required at the start-finish area. A limited number of tickets are available to avoid crowds, traffic jams and overloaded facilities. This way all participants and spectators have a good and safe experience. Spectator tickets are available on our website.

Please note that it is very difficult to track participants properly on our track. Unlike many running races, participants do not run with a chip (there is no time registration) and the experience is that there is a lot of difference in the speed at which participants run the course. If you want to follow someone, we recommend picking a maximum of 2 obstacles to watch, otherwise you are likely to miss out on the participants you came for. 

Everyone needs their own e-ticket to participate in Mud Masters Family Edition. A ticket must therefore be purchased for all adults and children who participate.

On our website you will find the terms and conditions that apply to your registration and participation.

On the event pages you can find the address details of the event location. On this page you will also find more info about the accessibility of the location by car and public transport.

The course consists of a combination of obstacles that will test your endurance, all-round fitness, upper body and specifically arm and leg strength. During each event new obstacles are being introduced. The course page will give an impression on the types of obstacles and hurdles you might face.

No, because we believe it is about teamwork and the feeling of unity. Just like at the Marine Corps. 

Unfortunately, it is not possible to cancel participation and receive a refund. This is in line with the General Terms and Conditions, that you agreed with during your registration.

One adult, in possession of their own ticket, may accompany a maximum of four children between 6 and 11 years during Mud Masters Family Edition.

The parking rates can differ per event. You can find this info on the event page!
For a smooth traffic flow, we request you to buy parking tickets in advance via the online ticket shop on mudmasters.com. Parking tickets are also cheaper in presale than on-site.

Is the start wave of your friends full and you want to start with them? Or are you already registered in a full start wave, but your friends want to join you? No problem! Register the new participant(s) in another start wave of the  same distance and on the same event day, and start together in the start wave with the last start time. You don’t need to let us know about the planned switch.

It’s possible to buy several tickets with 1 e-mail address. If your child does not have an own e-mail address or if you prefer not use the childs e-mail address you can use your e-mail address to personalize the childs ticket. 

You can be certain once you have received a payment confirmation from us by e-mail, with which you can personalize and download your e-ticket. With your e-ticket you can pick up your starting permit upon arrival at the event.

Great to hear that you want to participate! You can register through the registration page on our website. If you are thinking of bringing a friend, or a whole group, then make sure you are enrolled in the same start series.

Participating in Mud Masters is a great team building exercise and the perfect opportunity to get to know each other better. 

As the main booker, you can purchase all the tickets for a team (you are then the team captain). When you buy all the tickets as a booker, you must register the team and are responsible for payment. As the main booker, you can choose the number of tickets, the distance(s) and the start time(s). As a group/company, you can all start together even if some participants are running different distances. The first few kilometers (depending on the course layout) can then be run together, after which the route splits. 

for companies, it is possible to pay afterwards by invoice with a payment term of 30 days. Choose the payment method ‘bank transfer’ and fill in the company details.

If participants book their tickets individually, it is important that everybody selects the same start time so that they can all start together.

There are courses of 6, 12, 16 and 42 km. On the 6, 12, and 16 kilometer course participants complete one single unique round. 

The Mud Masters Family Edition courses are 3 and 5 km.

The course distance and number of obstacles may vary in practice. There are many factors that influence course planning, such as terrain conditions, ecological measures and safety plans.

Yes. Dogs are allowed on the event grounds as long as they are on a leash. Dogs are not allowed on the course.

You can login to your Mud Masters Profile here. You will automatically receive a new login-code. 

If the weather conditions necessitate safety measures, appropriate adjustments will be made to the course. This may mean, for example, that certain obstacles are temporarily closed. In extreme weather conditions, we may have to pause or cancel the event. We will of course inform you as soon as possible. The safety of the participants and spectators is our priority at all.

There are no ATM machines on the event grounds, but you can pay by card at all food and drink stands.

If you lose something during the event and realize it immediately, please report the item at the check-in desk. This is where we collect all lost items. If you don’t realize until after the event, contact us at service@mudmasters.nl and provide a clear description of the object and location where you lost it.

Dependent on the distance you are running, you will come across one or multiple drink stations where we hand out water and fruit. Are you still thirsty after the finish or did the run make you feel hungry? We can imagine. There are plenty of stands where you can buy food and drinks.

You can register up to one day before the start of the event, but the longer you wait, the greater the chance that the event will sell out.

Error messages are annoying and we want to help you resolve your issues.  Sometimes the problem can easily be resolved. Try signing up in a different browser or use a different computer. If nothing seems to work then please send us an e-mail.

Our team includes an extensive safety organization. A risk analysis is made before each event. Based on this analysis, appropriate measures are taken if needed. In addition, safety is continuously actively safeguarded during the run by a large team of safety coordinators. Additionally, there are multiple First Aid posts on the festival grounds and course where you can go for help with open wounds, dirt in your eyes or other physical complaints. Furthermore, we receive advice from various authorities about the water quality on the course. Despite all of these measures, however, open water always carries risks.

In the start / finish area you will find changing facilities for men and women.

Of course! There is one first aid post at the start/finish area and there will be first aid workers on the course to provide direct medical help when necessary. They are in direct contact with our Course Marshalls who continuously keep an eye out for possible calamities on the course.

Children younger than 11 years must be accompanied by an adult, in possession of a valid Mud Masters Family Edition ticket.

Normally, the event site opens around 8 a.m. On the event page you can read what time the (parking) site will open for a specific event.

You can find your photos by choosing a day followed by uploading a photo of yourself or taking a selfie with your phone.
Please note: New photos can be added up to 36 hours after your participation. After 36 hours, all photos taken by our photographers will be online.

The software that we use will find your photos within seconds after you have taken your search selfie. This selfie will immediately be deleted by the system. This technique is very sustainable and has been used for years at sports events all over the world. Of course your privacy and security is our priority. That is why Mud Masters only works with reputable suppliers with whom good processing agreements have been concluded. This means that your data (and also photos) are handled with great care. We have also recorded this in our privacy statement.

If you have a question about your photos, first read all the FAQs above. Can’t find your question? Please email us at service@mudmasters.nl with a detailed description of your problem.

Searching based on a time frame is not possible.

We have taken personal photos at several locations and you should be able to find at least 2 photos of yourself. Photos can be added up to 36 hours after the event. Always try to search using a clear, high-quality photo.

If there are less than 2 photos available, please consider the following explanations:

• You have run around an obstacle.
• You have been photographed by a photographer or visitor who doesn’t work at Mud Masters. Only the photos that are taken by our own photographers will be published.

Did you upload a clear image of yourself in high quality? Did you wait 36 hours after your run already? Then we advise to check if you see yourself in the photos of your teammates during the run.

Still no photos? Please email us at service@mudmasters.nl and we’ll see if we can help you. However, there’s a good chance that we won’t be able to find your photos either.

We put all photos online in their original resolution (quality). You can save your photo by using the download button at the bottom right of the photo. 

The marathon is approximately 42 kilometers long (oh yes...) and consists of several rounds of the course. The exact route planning will follow just before the event, as it may vary per event location and edition.

Persons with an immune system disorder and those participants who display symptoms of illness (such as diarrhea or fever) on the day of the event are advised not to participate.

Definitely! There are no lockers, but we have a cloakroom with camera surveillance and security personnel at all events.

This is different at every event location. In any case, we ensure that the participants cross the finish line clean.

You can download the photos by pressing the download button at the bottom right of the photo. If this does not work, press on the photo for a few seconds to download it. If you are using a laptop or computer, click the right mouse button and save the image.

Mud Masters is a fantastic outdoor adventure with tremendous respect for the nature our events take place in. Therefore, we spent several years finding and optimizing an 'eco-proof' way of organizing our events. Since the participants start the run staggered and in small groups, the run's impact on nature doesn't differ much from regular outdoor usage of the territory. Participants are divided into about 20 starting groups throughout the day and follow a marked route. Route planning and choice of event terrain are carried out in collaboration with professional ecologists and local foresters, who advise us on what areas the course can lead through and which should better be avoided. Where necessary, measures are taken to prevent the disturbance of flora and fauna. These include adjusting the route.

Our eco-friendly approach to the organization of our events has been confirmed and approved by several governmental organizations. 

After the event, the terrain will be restored in order to be able to recover fully. In addition to the restoration costs, Mud Masters pays a user fee invested in the ecologically responsible maintenance and development of the terrains. 

The day often starts around 07:30 and lasts until about 18:00. However, this can vary slightly from edition to edition and day to day. In the practical information you will receive +/- 2 weeks before the event you will find the exact times.

There are several volunteer tasks where you can help, such as the startnumber desk, handing out food and drinks, finish shirts and guidance at the obstacles. You can always pass on your preferences for a task to us. We will then do our best to assign you to it. It's only not possible for us to guarantee this.

As of 16 years old you can help as a volunteer. For children under 16, it is possible to help as a volunteer together with an adult (18+).

You can use the free ticket on a Mud Masters edition of your choice. The ticket is valid for the distances 6, 12 & 16 km or for the 3 & 5 km family edition. You will receive the ticket from us on event location if you participate the same weekend. If you want to participate in another edition you will get the ticket from us via email after the event. You don't have to buy a ticket yourself.

People who click on this question, we like in advance! Yes, sign up to volunteer at one of our events. 

The following is included: a free ticket, a fun experience with nice colleagues, a behind-the-scenes look at the biggest obstacle run in the world, a delicious packed lunch, and high fives and lots of gratitude from thousands of participants!

It is not possible to take your bike along the course. You can, of course, come to the event by bike. There is an opportunity to park your bike near the check-in.

Yes, it is possible to participate in the obstacle course on Saturday. Then on Sunday you can join the Mud Masters Team as a volunteer. You don't have to order the free ticket in advance. On Saturday you go to the crew area and there you can pick up your free ticket.